Terms of Service

Last Updated: October 23, 2026

1. Introduction

Welcome to Goodspavo. These Terms of Service (“Terms”) govern your access to and use of the Goodspavo website and your purchase of products offered through our online store.

The website is operated by Chi Yeung Wo Shun Trading Limited (“Goodspavo,” “we,” “us,” or “our”).

By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree with these Terms, please discontinue using our website.

2. Eligibility and Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must provide accurate and complete information when placing an order or contacting us. You must not use our website in any way that violates applicable laws, infringes the rights of others, interferes with website operations, or compromises the security of our services.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or website security, subject to applicable law.

3. Products and Product Descriptions

Goodspavo offers tableware, dining accessories, and related products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and other product information are accurate. However, colors and appearances may vary depending on your device, screen settings, lighting conditions, and the materials used in individual products.

Product descriptions and images are provided for general informational purposes. If you have questions about product materials, dimensions, care instructions, or suitability, please contact us before placing an order.

We reserve the right to modify product descriptions, discontinue products, or limit product availability at any time, subject to applicable law and any existing contractual obligations.

4. Prices, Currency, and Taxes

Product prices and applicable currency will be displayed on our website or during checkout.

We reserve the right to change product prices, promotional offers, and other pricing information before an order is accepted. Such changes will not ordinarily affect an order that has already been accepted, except where a correction is necessary due to an obvious pricing error or as otherwise permitted by law.

Shipping charges, taxes, customs duties, and other applicable fees will be displayed or communicated where applicable. Unless expressly stated otherwise, you are responsible for any charges that the law or the applicable checkout terms require you to pay.

If a pricing or product information error affects an order, we may contact you to confirm the correct details or cancel the affected order where permitted by law. If payment has already been collected for an order that is canceled, we will arrange an appropriate refund.

5. Orders and Order Acceptance

When you submit an order, you are making an offer to purchase the selected products under these Terms.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to reject or cancel an order for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraudulent activity, payment authorization problems, or restrictions on delivery.

If an order is canceled after payment has been collected, we will refund the amount paid for the canceled order through the applicable payment method, subject to the requirements of the relevant payment provider and applicable law.

You are responsible for reviewing your order details, shipping address, contact information, and selected products before completing checkout.

6. Payment

Payment must be completed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the relevant payment method.

Payments may be processed by third-party payment providers. Your payment transactions may also be subject to those providers’ terms, privacy policies, verification procedures, and security requirements.

We do not guarantee that every payment method will be available for every transaction. We may delay or cancel an order if payment cannot be authorized or if a transaction requires additional verification.

7. Shipping and Delivery

We will process and arrange delivery of accepted orders in accordance with the shipping information and policies published on our website.

Delivery estimates are provided for general guidance and are not guaranteed unless expressly stated otherwise. Delivery may be affected by carrier delays, customs procedures, weather conditions, operational disruptions, or other circumstances beyond our reasonable control.

You are responsible for providing a complete and accurate shipping address and contact information.

If a shipment is delayed, lost, or delivered incorrectly, please contact us at [email protected] so that we can review the issue and provide assistance.

Any customs duties, import taxes, or other charges associated with international delivery will be handled in accordance with the information provided at checkout and applicable law.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our applicable Return and Refund Policy and any mandatory consumer rights provided by law.

Before sending a product back, please contact us at [email protected] for assistance and return instructions.

Products should be returned to the designated return address provided by our customer service team where required for proper processing.

Return Address:

ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, HONG KONG

Nothing in these Terms is intended to exclude or restrict any consumer right that cannot legally be excluded or restricted.

9. Promotions and Discounts

We may offer discounts, promotional codes, special offers, or other promotional programs from time to time.

Promotions may be subject to additional conditions, eligibility requirements, validity periods, or product restrictions disclosed when the promotion is offered.

Unless otherwise stated, promotional offers cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to correct promotional errors, discontinue promotions, or refuse misuse of promotional codes, subject to applicable law and any specific promotional terms.

10. Intellectual Property

All website content, including text, photographs, product images, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to Goodspavo or the relevant rights holders and is protected by applicable intellectual property laws.

You may access and use website content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish, commercially exploit, or otherwise use our website content without prior authorization from the applicable rights holder, except as permitted by law.

Nothing in these Terms transfers ownership of intellectual property to you.

11. Customer Feedback and Submissions

If you submit reviews, suggestions, comments, photographs, or other content to us, you confirm that you have the necessary rights to provide that content and that it does not violate applicable law or the rights of others.

You must not submit content that is unlawful, misleading, fraudulent, defamatory, infringing, or otherwise inappropriate.

Where you voluntarily provide feedback for our business purposes, you grant us permission to use that feedback in connection with operating and improving our services, subject to applicable law and any separate agreement or consent required for the intended use.

We may remove content that violates these Terms or applicable law.

12. Prohibited Activities

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Provide false information when placing an order.

• Attempt to interfere with website security or functionality.

• Introduce malicious code, viruses, or other harmful technologies.

• Access restricted systems or information without authorization.

• Copy or extract website content through unauthorized automated methods.

• Infringe intellectual property, privacy, or other legal rights.

• Abuse promotions, payment systems, customer service processes, or return procedures.

We may take reasonable measures to investigate and address suspected violations, subject to applicable law.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party services, including payment processors, delivery providers, analytics providers, and advertising partners.

Third-party services are governed by their own terms and privacy policies. We do not control all aspects of those services and are not responsible for their independent policies or operations, except where applicable law provides otherwise.

Your use of third-party services may require you to agree to additional terms.

14. Privacy and Advertising

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

We may use cookies and similar technologies to support website functionality, analyze website performance, and measure advertising effectiveness.

Where applicable, we may work with third-party advertising partners, including AppLovin, to support advertising measurement, attribution, and advertising optimization. The information collected and shared through such technologies depends on the integrations enabled on our website and your applicable privacy choices.

Please review our Privacy Policy for details about personal information, advertising technologies, consent, and available privacy rights.

15. Errors and Website Availability

We make reasonable efforts to maintain accurate website information and reliable website functionality. However, errors, omissions, interruptions, or temporary unavailability may occasionally occur.

We reserve the right to correct errors, update website content, modify features, or temporarily suspend parts of the website for maintenance, security, or operational reasons, subject to applicable law.

Nothing in this section limits any obligation we have under an accepted order or any mandatory right you may have under applicable law.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and its general informational content are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted website availability, error-free operation, or that every website feature will always be compatible with every device or browser.

Nothing in these Terms excludes any product warranty, consumer guarantee, or other protection that cannot legally be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Goodspavo will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website where such liability may lawfully be excluded.

Our liability in connection with products, orders, delivery, refunds, or website services remains subject to applicable law and any mandatory consumer protections.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot legally be excluded or limited.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, and reasonable expenses arising directly from your unlawful use of our website, your infringement of third-party rights, or your material violation of these Terms.

This section does not impose liability on you where applicable law prohibits it.

19. Suspension and Termination

We may suspend or restrict your access to the website where reasonably necessary to address fraud, security threats, unlawful activity, or material violations of these Terms.

Any suspension or termination will be subject to applicable law and will not remove rights or obligations that have already accrued under an accepted order.

20. Governing Law

These Terms are governed by the laws of Hong Kong, without prejudice to any mandatory consumer protection laws that apply in your country or region of residence.

Any dispute arising from these Terms will be handled by the competent courts of Hong Kong, unless applicable law requires otherwise.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business operations, products, website features, or legal requirements.

The revised Terms will be published on this page with an updated “Last Updated” date. Changes will apply from the effective date stated in the revised Terms, subject to applicable law.

We encourage you to review this page periodically.

22. Contact Information

If you have any questions about these Terms, our products, or your orders, please contact us.

Store Name: Goodspavo

Company Name: Chi Yeung Wo Shun Trading Limited

Email: [email protected]

Phone: +1948-388-7821

Business Address:

ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, HONG KONG

Return Address:

ROOM D5, 5/F, KING YIP FACTORY BUILDING, NO. 59 KING YIP STREET, KWUN TONG, HONG KONG